We have all had it happen! You are super excited you FINALLY got the meeting or phone appointment with a prospect you have wanted to work with for months or even years. Then the day before or even the day of, BAM, they cancel out of nowhere or simply forget the appointment all together. Why? […]

Business Growth Strategies, entrepreneur

May 27, 2015

Why Did Your Prospect Cancel?

We’ve all tried to play big… then the jitters hit. Right at the moment when you need to go ALL IN…you freeze. Whether it’s overwhelm, fear of failure, the need for perfection or simply being stuck on what to do next, it always seems that right when we need to step up and get it […]

Business Growth Strategies, entrepreneur, Following Your Dreams, Freedom, Mindset & Motivation

May 13, 2015

How To Play Big Even When Your Feeling Small

One hidden risk facing many businesses, big and small, is customer retention. It’s costly, damaging and sometimes irreversible leading to businesses closing all together. With sub-par customer service, you’re asking for a shut down of your company. Do not get caught in the trap of putting all of your energy and resources into customer acquisition […]

Business Growth Strategies, Increase Your Income

December 3, 2014

How Much Is Your Customer Service Costing You?

If you are not familiar with the “law of reciprocity,” it is a good place to start. Are you wondering why your business is not growing at the pace you would like it to? There are many interpretations of the Law of Reciprocity. I will share an elementary explanation, and then you can take it […]

Business Growth Strategies

March 29, 2013

Law of Reciprocity: Are you Growing Your Business?