I have tons of clients who have achieved a steady stream of great referrals for their business; typically organically, meaning the referrals are initiated by their customers not triggered by a request for referrals from the business owners themselves. But what if you proactively applied a few simple strategies in your business that could practically […]

Business Growth Strategies, entrepreneur

July 16, 2015

Double Your Referrals with these 3 Simple Strategies

One hidden risk facing many businesses, big and small, is customer retention. It’s costly, damaging and sometimes irreversible leading to businesses closing all together. With sub-par customer service, you’re asking for a shut down of your company. Do not get caught in the trap of putting all of your energy and resources into customer acquisition […]

Business Growth Strategies, Increase Your Income

December 3, 2014

How Much Is Your Customer Service Costing You?