Double Your Referrals with these 3 Simple Strategies

Double Your Referrals with these 3 Simple Strategies

I have tons of clients who have achieved a steady stream of great referrals for their business; typically organically, meaning the referrals are initiated by their customers not triggered by a request for referrals from the business owners themselves. But what if you proactively applied a few simple strategies in your business that could practically […]

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How Much Is Your Customer Service Costing You?

How Much Is Your Customer Service Costing You?

One hidden risk facing many businesses, big and small, is customer retention. It’s costly, damaging and sometimes irreversible leading to businesses closing all together. With sub-par customer service, you’re asking for a shut down of your company. Do not get caught in the trap of putting all of your energy and resources into customer acquisition […]

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